سياسة خصوصية تطبيق ولاء التعاون

Last updated: October 9, 2026

Al Taawoun Sports Club respects your privacy. This policy explains the data collected by the Walaa Al Taawoun app, why it is used, and the service providers that help us operate the service.

Data We Collect

• Account and contact data: name, email address, and membership identifier.
• Loyalty data: membership tier, points balance, points earning and redemption history, rewards, and vouchers.
• Service activity: match and event attendance, experience bookings, and notification interactions.
• Device and notification data: device or subscription identifier, push token, language, operating system, IP address, and limited technical data needed for notification delivery and service security.

How We Use Data

• To authenticate accounts and display the digital membership card.
• To calculate, manage, and redeem loyalty points.
• To deliver match, event, and reward notifications with your permission.
• To operate and secure the app, prevent misuse, and provide support.
• To measure notification feature performance and improve the app experience.

Permissions

Camera: used to scan membership QR codes for authorized operations. Photo library: used only by administrator accounts when selecting an image for a reward or experience. Notifications: optional and controlled from device settings.

Service Providers and Sharing

We use Supabase for authentication and database services, and OneSignal for push notifications. They process data on our behalf to provide these services. We do not sell personal data or use it for behavioral advertising across other companies' apps.

Retention and Security

We retain data as needed to operate the loyalty program and meet operational or legal requirements. We use appropriate safeguards, but no electronic transmission or storage method is completely secure.

Your Rights and Contact

To request access, correction, or deletion of your data, or to ask a privacy question, contact Al Taawoun Sports Club through its official contact page. We may verify your identity before fulfilling a request.

Children and Policy Updates

The app is not directed to children below the legal age for creating an independent account. We may update this policy when the service or requirements change. The current revision date appears above.